Waterfront Hotel Downtown Burlington

I love the waterfront location and easy parking and check-in. The staff are great and the included breakfast is quite good. If you have a “park view” you can see Lake Ontario from your room and that is also the quiet side. The pool area is nice too.

Great location for attending the Sound of Music festival! Friendly staff, good breakfast.

Property is right on the lakefront. Fantastic location. Walking distance to restaurants and shops and walkway on lakeshore. Comfy beds, nice sized room.

This was our fifth stay at this hotel. It is close to my family in Burlington. We love being close to the water, the staff is always great. There was a problem with one of the rooms doors, we had two rooms. We told the front desk and within 30 minutes the dead bolt on the door was changed and working perfectly, we were all very impressed and thankful. The second night returning from a family get together we could not find parking; the front desk again was very helpful and within three minutes we had parking. We travel with kids, we love the pool, the park and we feel very safe in this hotel. The rooms are very clean, we love the breakfast in the morning and the variety of items to choose from.

The staff are very thoughtful.. I took my husband for a quick get away to celebrate our 25th wedding anniversary and my birthday. We booked a Queen room with 2 beds and parkview because that was our only option at the time. In the special request section I asked for a quiet room with a nice view as we are celebrating our anniversary and birthday. I also mentioned we will be checking in late. We were very surprised when we arrived at the hotel.. They upgraded us to a King bedroom and that's not all. They left us a card wishing us happy anniversary on behalf of the waterfront hotel with 2 bottles of water and an assortment of snacks. I was moved by the level of customer service. In addition when we woke up in the Morning we had a clear and unobstructed view of the waterfront. The room was clean as well. I have since read comments of extra charge for broken windows etc. We always leave out hotel rooms cleans and in the manner we got it. We take videos of our hotel room before and after we leave when we are required to leave a deposit to protect both our interest. I would not hesitate to recommend this hotel. I was about to pay for the parking through the meter and the staff advised me to pay through the hotel. It is much cheaper. Thanks Waterfront Hotel for an exceptional stay!